top of page

Abound Help

1. How does the cash back work?

Whenever you purchase something from any of our partner stores, or redeem an offer online using our app you will be eligible to earn cash back. To get cashback on any offer, you must use the credit card associated with the bank that you have linked with Abound.

 

2. Why do I need to add my bank information?

We need your bank information so that we can automatically give cash back to you whenever you shop with our partners.

 

3. Is my bank information safe?

Yes! Your bank login credentials are never stored on Abound servers. Also, we use Transport Layer Security (TLS) to ensure that your data is securely transmitted to Abound. Please feel free to reach out to us if you have any concerns or questions.

 

4. When can I withdraw my cash back?

You will be able to withdraw cash back to your linked bank account once you have reach a total of $30 in your wallet.

 

5. When will I get the cash back after my purchase?

Within 7 working days of a successful purchase we'll post the cash back in 'Pending' state & after 30 days it's deposited to your Abound account.

 

6. Why do I have to wait till $30 to withdraw?

Accumulating $30 in your account helps you avoid transfer fees when moving your cash to your bank account.

 

12. How do I activate my Willow membership?

Click the button on the Willow offer page and go to the Willow website to purchase a monthly subscription. After this, you will get $10 cash back for 3 months whenever a payment will be deducted from your linked debit/credit card.

 

13. What happens if I'm already a member of Willow?

If you have a monthly subscription for Willow you will get cash back on your monthly charge. This is not applicable if you have a yearly subscription.

bottom of page